WHAT IS AN ACRO POLICE CERTIFICATE?
WHAT IS AN ACRO POLICE CERTIFICATE?
What is an ACRO Police Certificate?: An official document issued by the UK's ACRO Criminal Records Office. It confirms an individual's criminal record status and is commonly required for visa, immigration, or residency applications abroad.
Category: Criminal Record
Can I Legalise?: Your ACRO police certificate can be legalised.
Acceptable Formats for Legalisation:
- FCDO accepts the ACRO police certificate in the following format:
- Your original ACRO police certificate signed by an official of the issuing authority.
PLEASE NOTE: WE ARE UNABLE TO LEGALISE PHOTOCOPIES OF THIS DOCUMENT
Requires Solicitor/Notary Certification?: No, but original must contain a wet ink signature and date from the issuing authority.
Requires Submission as Originals?: Yes.
Important Notes: No photocopies. Must have wet ink signature/date from issuing authority.
Common Use: Immigration, work visas, international adoption.
Requires Embassy Attestation?: Yes, for non-Hague countries (e.g., UAE, Qatar).
GUARANTEED EXPRESS APOSTILLE SERVICE
GUARANTEED EXPRESS APOSTILLE SERVICE
To qualify for express processing, we must receive your documents before 12:30 PM at our Milton Keynes office.
We guarantee that your documents will be prepared and processed for apostille on the next working day, ensuring fast turnaround and maximum efficiency.
If your document requires solicitor certification, please note that an additional working day will be added to the processing time.
DOCUMENT SUBMISSION INSTRUCTIONS
DOCUMENT SUBMISSION INSTRUCTIONS
To ensure fast and accurate processing, please include a printed copy of your order confirmation or clearly write your order number (e.g., 12A-1234) on the envelope.
Delivery Address
Order Number: 12A-1234 (use your own order number)
12 Apostilles Services
100 Avebury Boulevard
Milton Keynes
MK9 1FH
United Kingdom
PROCESS AFTER YOUR DOCUMENTS ARE RECEIVED
PROCESS AFTER YOUR DOCUMENTS ARE RECEIVED
1. You will receive an instant email confirmation once your documents arrive safely at our office.
2. Our experienced team will carefully review your documents to ensure they meet the UK Foreign, Commonwealth & Development Office (FCDO) legalisation requirements.
3. If anything is missing or incorrect, we’ll contact you promptly to resolve the issue without delay.
4. Once approved, we submit your documents to the FCDO for apostille certification, using our fast-track 24-hour service for maximum efficiency.
QUICK AND SECURE DOCUMENT RETURN
QUICK AND SECURE DOCUMENT RETURN
1. At 12 Apostilles, we ensure your documents are legalised quickly and securely delivered.
2. Once your documents are apostilled, we collect them from the FCDO the very next day and dispatch them to your provided shipping address.
3. You’ll receive an email confirmation with a tracking number as soon as your documents are on their way.
4. Expect to receive your apostilled documents within 1–2 working days, ready for international use.
V5C Document – Express Apostille Service
V5C Document – Express Apostille Service
If you select NO, solicitor certification is required, and we will include it as part of the process.
- You will need to send us the original document.
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WHAT IS AN ACRO POLICE CERTIFICATE?
WHAT IS AN ACRO POLICE CERTIFICATE?
What is an ACRO Police Certificate?: An official document issued by the UK's ACRO Criminal Records Office. It confirms an individual's criminal record status and is commonly required for visa, immigration, or residency applications abroad.
Category: Criminal Record
Can I Legalise?: Your ACRO police certificate can be legalised.
Acceptable Formats for Legalisation:
- FCDO accepts the ACRO police certificate in the following format:
- Your original ACRO police certificate signed by an official of the issuing authority.
PLEASE NOTE: WE ARE UNABLE TO LEGALISE PHOTOCOPIES OF THIS DOCUMENT
Requires Solicitor/Notary Certification?: No, but original must contain a wet ink signature and date from the issuing authority.
Requires Submission as Originals?: Yes.
Important Notes: No photocopies. Must have wet ink signature/date from issuing authority.
Common Use: Immigration, work visas, international adoption.
Requires Embassy Attestation?: Yes, for non-Hague countries (e.g., UAE, Qatar).
GUARANTEED EXPRESS APOSTILLE SERVICE
GUARANTEED EXPRESS APOSTILLE SERVICE
To qualify for express processing, we must receive your documents before 12:30 PM at our Milton Keynes office.
We guarantee that your documents will be prepared and processed for apostille on the next working day, ensuring fast turnaround and maximum efficiency.
If your document requires solicitor certification, please note that an additional working day will be added to the processing time.
DOCUMENT SUBMISSION INSTRUCTIONS
DOCUMENT SUBMISSION INSTRUCTIONS
To ensure fast and accurate processing, please include a printed copy of your order confirmation or clearly write your order number (e.g., 12A-1234) on the envelope.
Delivery Address
Order Number: 12A-1234 (use your own order number)
12 Apostilles Services
100 Avebury Boulevard
Milton Keynes
MK9 1FH
United Kingdom
PROCESS AFTER YOUR DOCUMENTS ARE RECEIVED
PROCESS AFTER YOUR DOCUMENTS ARE RECEIVED
1. You will receive an instant email confirmation once your documents arrive safely at our office.
2. Our experienced team will carefully review your documents to ensure they meet the UK Foreign, Commonwealth & Development Office (FCDO) legalisation requirements.
3. If anything is missing or incorrect, we’ll contact you promptly to resolve the issue without delay.
4. Once approved, we submit your documents to the FCDO for apostille certification, using our fast-track 24-hour service for maximum efficiency.
QUICK AND SECURE DOCUMENT RETURN
QUICK AND SECURE DOCUMENT RETURN
1. At 12 Apostilles, we ensure your documents are legalised quickly and securely delivered.
2. Once your documents are apostilled, we collect them from the FCDO the very next day and dispatch them to your provided shipping address.
3. You’ll receive an email confirmation with a tracking number as soon as your documents are on their way.
4. Expect to receive your apostilled documents within 1–2 working days, ready for international use.

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Frequently Asked Questions
We’ve gathered the most common questions from our customers to help you get the details you need before ordering.
How can I contact customer support if I have any questions or concerns about my order?
Our dedicated customer support team is here to assist you with any questions or concerns you may have about your order. You can reach us via email, phone, or contact form, and we'll be happy to provide prompt and personalized assistance.
What happens if my document is rejected by the FCDO?
Rejections typically occur if the document has no recognisable signature or stamp, is laminated, is a photocopy rather than an original or certified copy, or is a type not eligible for an apostille (e.g., a religious certificate). If this happens, you may need to obtain a corrected document or follow an alternative process.
How do I send my documents to 12 Apostilles from overseas?
Place your order online and follow the instructions for international posting. Use a tracked courier service, include your order number clearly, and ensure you comply with any pre-certification requirements. Once processed, 12 Apostilles returns your documents via a courier option.
How does the process with 12 Apostilles work?
1. Place your order online via 12 Apostilles.
2. Send in your UK-issued original or officially certified copy of the document.
3. Select whether you need the standard or expedited service.
4. Pay securely online.
5. Receive your apostilled document ready for international use.
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Fast Turnaround
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Official & Secure
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Global Recognition
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All-in-One Service
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Expert Support
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Transparent Pricing